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1. Our Privacy Policy
2. Personal Information Collected by WengersDirect.com
3. How We Use Your Personal Information
4. Protecting Your Personal Information
5. Cookies, Third Parties, and Other Technologies
6. Our Policy on Sharing Your Personal Information
7. The Privacy of Children
8. Questions or Comment Regarding WengersDirect.com’ Privacy Policy
9. Changes to WengersDirect.com Privacy Policy
1. Our Privacy Policy
WengersDirect.com values the relationships we have with our customers and is committed to safeguarding your privacy. We encourage you to provide us with your personal information as it allows us to serve you better. We ensure that our information-handling policies meet or exceed all applicable federal and state privacy laws.
The following Privacy Policy describes how WengersDirect.com collects, uses, shares, and protects your personal information. In providing your personal information you consent to the information practices outlined in this policy.
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2. Personal Information Collected by WengersDirect.com
We may collect personal information such as:
• Contact information (name, mailing address, phone number, email address)
• Billing/Shipping information (credit card number, shipping address)
• Other personal information (product preferences, feedback on our products and customer service offering, etc.)
We do not collect information except by specific request. We also do not seek information from customers simply browsing the site. Your personal information is collected in situations such as, but not limited to, when you place an order, register on our site, contact us with questions or concerns, and/or participate in contests and promotions.
At times, we may seek and collect information about others. Examples include providing a friend’s shipping address, when participating in contests and promotions, etc.
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3. How We Use Your Personal Information
We may use your personal information in situations such as but not limited to:
• Processing and shipping orders;
• Administering loyalty programs, contests, and promotions;
• Providing customer service;
• Providing information about new products, services, contests, promotions and offers;
• Developing marketing activities and efforts; and/or
• Conducting research and analysis and collecting feedback.
We do not share, sell, or rent your personal information. We do not make our customer lists available to other companies. Personal information may be provided to third parties for limited purposes. For example, UPS may be provided with your shipping address so that they can deliver your purchase. The third parties to whom we provide your personal information will only use this information to perform the service for which they were hired.
You may opt-out of receiving information from WengerDirect.com about our products, services, contests, promotion and offers at any time. Simply click on the “unsubscribe” link, found at the bottom of all emails sent by us, and you will be removed from our mailing list.
Information provided about others will only be used for the specific purpose it was provided. This individual will not be contacted by us in any other way unless their personal consent is received to do so.
We may share non-personal aggregate statistical information regarding our customers, sales, traffic patterns, and site usage. This information could include but is not limited to, customer demographics (ex. X% of our customers are female), sales information (ex. $X of merchandise was sold in the first quarter), traffic patterns (X number of visitors viewed the Cardinal page in May), and site usage (X number of our customers registered with us).
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4. Protecting Your Personal Information
As part of the services we offer our customers, WengerDirect.com has security measures in place to ensure that your personal information is not lost, misused or accessed by unauthorized parties.
We cannot guaranty the safety of personal information provided to us via email. To avoid sending information via email, you may contact a WengerDirect.com customer service representative by phone at 1-800-561-3214 ext. 342.
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5. Cookies, Third Parties, and Other Technologies
Our website uses cookies to better serve each of our customers. This technology allows our website to “remember” you, and to customize each of your visits to the site. Our cookies are administered by a third party and used to collect non-personal data such as the information outlined in the “How We Use Your Personal Information ” section of this policy. At no time do the cookies collect identifiable personal information. You may set your Web browser to not accept cookies. In this case, you will be able to view the site but you will not be able to register or to make a purchase.
To help us understand how you use our website we may also collect anonymous click stream data such as, but not limited to, the website you came from prior to visiting our site, the website you go to after visiting our site, the search words you type in at our site, etc. We may also use other technology to track your movement through the Wenger’s Online website.
Finally, our site may employ third-party advertising companies to serve ads on our behalf across the Internet. These companies may use technology similar to that described above to collect non-personal, anonymous information about your interaction with our website and our ads. This information is collected to determine our advertising effectiveness. We may share the aggregate information resulting from these efforts with third parties to help improve our site.
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6. Our Policy on Sharing Your Personal Information
We do not share, sell, or rent your personal information. We do not make our customer lists available to other companies.
Personal information may be provided to third parties for limited purposes. For example, UPS may be provided with your shipping address so that they can deliver your purchase. The third parties to whom we provide your personal information will only use this information to perform the service for which they were hired.
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7. The Privacy of Children
The Wenger Watch Company is committed to respecting the privacy of children. As such, we do not knowingly or intentionally collect information from children younger than 13 years of age.
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8. Questions or Comment Regarding Wengers’ Privacy Policy
Any questions, comments, or concerns regarding our Privacy Policy can be directed to WengersDirect.com. Your inquiry will be responded to in five business days. You may contact us in the following ways:
1. By phone at 1-800-561-3214 ext. 342
2. By email at privacypolicy@wengers.com
3. By letter sent to Wenger Privacy Policy, WengersDirect.com, 1 UPS Way, Champlain NY, 12919. (Inquiries will be responded to in five business days after receipt of the letter.)
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9. Changes to WengersDirect.com Privacy Policy
Occasionally, we may make changes to our Privacy Policy to better protect your privacy and personal information. When changes are made they will be posted here for review. If any changes are made to the way we share your personal information, we will contact you to provide you with the option of opting-out of the new practices.
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